Cancellation
policy

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At Bloom Hair Co., every appointment is reserved exclusively for you. Our team dedicates time to preparing for each service, allowing us to provide the personalized experience and attention every guest deserves.

 

If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a cancellation fee of 50% of the services reserved, as that reserved time cannot always be filled on short notice.

 

Your satisfaction is incredibly important to us. If you have any concerns about your service, please contact us within 14 days of your original appointment. We are happy to review your concerns and, when appropriate, schedule a complimentary service adjustment to ensure your results align with the consultation and agreed-upon service. We do not offer refunds for services provided, however we will always redo your service free of charge to ensure you’re satisfied to the best of our ability. 

 

Please note that service adjustments are intended to refine the original service and are not provided for changes in preference or requests for a different look after your appointment.

 

We sincerely appreciate your understanding and respect for our policies. They allow us to continue providing exceptional service while honoring the time of our guests and our team.

 

Love always, 
 

-The Bloom Team